We marketers have an array of consistently evolving platforms at our disposal, which means our tactics should also consistently evolve.
Previously, in "Where are you placing your social energy?” we discussed that platform choice doesn’t need to be overwhelming. Focus your energy where your audience spends the most time and trusts the content they encounter.
While this remains crucial, there's merit in exploring new avenues. That is, if we’re thoughtful about it.
Take TikTok. Respondents to Market Connections' Federal IT Omnibus study of government employees reported a 41% increase in their work-related usage of TikTok from February through May of this year. This comes despite recent restrictions on government devices and President Biden's bill that would potentially ban the app in the United States.
So, while TikTok has seen increased usage among government professionals, now is probably not the best time to dive headfirst into marketing here.
Meanwhile, respondents in the same public sector survey said their Snapchat use is up 43%. (For example, the Department of State has its own channel.) In this case, if you have the time and resources, it can't hurt to try something different. It might even offer some valuable insights.
Just keep in mind that experimenting doesn't mean abandoning tried and true approaches.